"Dear Tiger Team:
A simple Thank You does not seem adequate for the gratitude I have regarding my recent reroofing experience with the fine people of your company. From the beginning, as I came to realize I was going to need a new roof. I was very apprehensive, concerned and intimidated undertaking sun an endeavor. As a person with no experience in any real property construction projects, I simply did not really know where to begin. After an exhaustive search gathering names, information and project quotes I was left still not quite sure who to select for this project, as my level of comfort was inadequate with any of the company’s I had dealt with at that point. Not knowing what to do, I simply asked God for guidance and protection as I moved forward. Then one day I saw a Tiger Team truck on the road and I snapped a picture with my cell phone. That “divine encounter” lead me to you and the rest is history.
I cannot find enough adjectives to describe the level of confidence your team provided starting with Brian, who without hesitation came out to my house several times to help me re-look at my situation and provide answers to all my questions in the most polite an d professional manner. Then as the job began and throughout its completion, Gigi, Bubba and the entire roofing team was nothing less than fabulous. The ultimate example of professionalism, timeliness and constant follow up communication throughout all sates of the project were amazing and greatly appreciated. From beginning to end and beyond. I remain so pleased with the Tiger Team and Eagle Products experience and the beautiful results of my new roof. Additionally, so many of my neighbors have inquired as to who did my roof because of the outcome and I am always proud to provide the Tiger Team information to them.
Thank you again, Tiger Team, for who you are, the service you provide and for having such true valuable character in a filed not really know for quality reputations. Tiger Team is the Best of the Best and I will remain an active player in recommending you."
"Tiger Team Roofing is by far the absolute best company that I have ever worked with. T-I-G-E-R… Talk about a company that is Trustworthy and Thorough. The owner’s Integrity was Impeccable, so refreshing in today’s world of greed and self-interests. This Great, Grade “A” company Exceeded all my Expectations. Their Responsiveness and Reliability are no doubt part of their Recipe for success. Brian, the project manager, impressed me from our very first meeting. He was not a pushy sales person, but friendly, polite and professional. He was sincere and always attentive and available. Any questions or concerns were given prompt consideration and attention. When we discovered additional water damage to a wall, Tiger was very accommodating in allowing the extra repair work to be scheduled amidst the re-roofing. The thoroughness and proficient TEAM of this company included daily and weekly calls as needed from Gigi, their amazingly competent and knowledgeable office manager. It was never a mystery about what was expected or what was happening next. Throughout the job, as I found multiple opportunities to observe and document (with pictures), all Tiger Team’s workers were extremely cooperative and helpful. As if all of their personnel were not amazing enough, then I had the pleasure of doing business with the actual owner, Gary. His sincerity and integrity was beyond refreshing. On one of my occasions to check out the progress of the job, I “caught” Gary commenting to the hired construction team about how he “wanted it done right, no shortcuts!” He did not know I was listening in at that
moment. Additionally, when there was another problem of a rut made in a neighbor’s yard that was definitely from another company’s truck, Gary absolutely insisted on paying for the repair of the grass. He wanted all involved to know that Tiger Team was a responsible company. That they were! I consider Tiger Team to be a premier example of an ethical company committed to excellence! Tiger’s pricing was not the least of the three bids I took, but they were not the most expensive. Most people do not feel great when they have to write out such big checks. I can say that I was more than happy with not only the value I received for my payment, but also equally important to me, for whom I was making the check out to. Their business model should be the example for any company who truly wants to hear repeated Customer Satisfaction success stories!"
"This was a great experience. We had a continuous problem with a leak in our roof. We had a different roofer and he seemed to keep re-patching, but never fixing the actual problem. I contacted Tiger Team roofing through Angie's List. Brian came out and not only took pictures of the problem, but provided an extensive diagram, an estimate, and took the time to answer our questions. He also advised as to what would be done if he could not fix the issue. Once they started removing the tiles, they took pictures and advised of how extensive the damage was, what he would recommend, and if we wanted to get another opinion that we could. They put on a temporary seal while we discussed our options. We went with Tiger Team Roofing and were not disappointed. They made this so stress free. Needless to say, we needed a re-roofing done. They were very prompt, clean, and professional. They even put a tarp over our entire pool so no debris would fall into it, and they went around with magnets to remove as many roof nails as they were able to! Hopefully, I will not have to do this for another 25 years, but if I do, I know who to call. I would highly recommend this company for anyone's roofing needs."
"I had received several quotes for a roof replacement after I discovered a leak at the beginning of the rainy season. Of three very similar quotes, Tiger Team Roofing's quote was in the middle. I chose Tiger Team Roofing not because they were the cheapest, but because of the presentation I received from Brian Botting of Tiger Team Roofing. Brian's presentation was very professional as he thoroughly answered all my questions and explained the entire process so it was easy to understand. Additionally, Brian was always available by phone to answer any follow up questions I had. Prior to the start of the job, and during the roofing process, I received phone calls from Gigi of Tiger Team Roofing on a regular basis. Gigi was very informative in keeping me up to date on the status of the operation. Once the work began, it went very quickly and smoothly. On the first day, over a dozen Tiger Team workers began the task of tearing my old roof down and completing the dry-in process. The foreman gave me access to the roof and identified the problem areas of my roof and how they would go about fixing it. At every stage of my roof replacement all material and debris was cleaned and removed at the end of the day and the work progressed just as Brian had presented. I am very satisfied with my selection of Tiger Team Roofing and would recommend them to anyone needing roofing work."
"Tiger Team re-roofed my entire roof which included the removal of all the shingles and replacement of any sheathing that was rotten from water leaks. This was followed by a complete shingling of the entire roof. The original roof estimate was just over $10,000 with an additional cost for replacing the extensive sheathing damage due to my roof leaks, brought the amount up to close to $12,000. Though an additional cost occurred, I was pleased that my roof was brought back to an A1 condition."
"They certainly have this down to a science with the whole process only taking 3 days. The first day was to remove the old roof and dry it back in. The second day was the delivery of the new shingles and inspection from the City. The third day was the placing down the new shingles and with a "shingling in progress" inspection, the work was done and approved that day. On the first day a large tarp was laid on the ground around my entire house to catch any debris and most of the old nails and tin-tabs. After the entire job was completed a worker came by the house and with a powerful magnet tool and swept the yard arond the base of the house for more nails. I had extensive water damage to my sheathing (which I knew beforehand) and to ensure they were not exaggerating the additional cost for the replacement of the damaged sheathing, they asked me to come up on the roof that first day to let me see it for myself."
"They arrived on time and perform a roof assessment and where very honest and professional by indicating that my problem was with the window, not in the roof. Another company came that day and confirmed assessment. "
"Included Tiger Team in my search for a roofer first for a leak repair. My sales person Brian was the only one of 3 that refused to even give me a bid for a repair stating that the roof ws too far gone. Due to money issues I tried the repair route which turned out to be a disaster and within a couple of months had multiple leaks. I went back to Brian because of his previous honesty and the fact that he had also done my son's roof and they did a great job. We signed a contract after Brian took the time to compare item by item in his proposal. I was very concerned about damage to my new driveway and sprinkler system. The work started last week and I have never seen a construction company take so much effort to protect my property. The workers are not sub contracted ANOTHER BIG PLUS. My final inspection is Monday the rook looks great. I am very impressed with the solar powered ventures. I would not hesitate to recommend this company to anyone who wants top notch quality roofing with honest people."
"All done pretty fast. If u have an issue i'd say deal w Gigi? ( i hope i remembered her correctly). She's the one in charge of keeping u up to date. Plus she is willing to put u at ease if u have any concerns. This was very important to me. Plus she followed thru on the paperwork requested. She has wonderful customer service skills."
"Mike came by and provided a detailed estimate and explained exactly what was going to happen, how much it would cost, and when they could do the work. They even coordinated all the work with our screening company to reduce the turnaround time for the project. The work went off without a hitch at the quoted price. Mike and his team were a pleasure to work with!"
"My 3 skylights had been replaced with hurricane resistant ones in 2010. Apparently the job was not done properly (despite the permit). A few weeks ago in the pouring rain, one began to seriously leak. I called Tiger Team and Mike was prompt and professional. He examined them and explained the problems, and his team got the repairs done quickly. They also repaired an area near my chimney. I highly recommend Tiger Team Roofing."
"I contacted Tiger Team roofing based on the great reviews for work done in my neighborhood in Boca Raton. I needed a few tiles replaced/repaired on a recently purchased house. Brian Botting responded promptly to me, even after normal working hours. I needed a few tiles replaced/repaired on a recently purchased house. Brain came out to prepare an estimate for me, but the work was so small that he just did the repairs for the good will. I will be sure to call Tiger Team when I need more extensive repairs. It is rare to get such good service these days."
"Tiger Team is the roofing company to select if you expect phenomenal knowledge, installation, customer service, and a locally competitive price. Brian, the manager of my project, provided a complete package of professionalism, knowledge, straight-forward conversation, and extreme timeliness in responding to me whether in person, email, or return calls from beginning to end. After signing a contract, I received weekly and professional calls from Gigi to apprise me of the project timeline and to answer my questions. The working crews are just as amazing. They arrive on time, tarp foliage and other delicate areas, perform their work efficiently/professionally, and provide complete clean-up on a daily basis. In addition, one the owners came to our home a day or so prior to finalization to greet me personally and assess the work. Tiger Team also handles all permitting requirements. I rate them with an A+++ on all realms."
"I was extremely pleased with Tiger Team roofing, particularly the personal attention provided by Gary, the President of the company. He delivered everything as promised and the financial terms were the best of any company I had bidding the job. Just today I recommended Tiger Team to a neighbor friend who is seeking a roofing contractor. I'm certain that he will be as pleased as I was with Gary and his terrific staff."
"THEY WERE ON TIME, COURTEOUS AND HARD WORKERS. I WISH I HAD KNOWN ABOUT THIS COMPANY A LONG TIME AGO. "
"Tiger Team Roofing was timely.courteous, and professional. We would not hesitate hiring them again and will certainly recommend them. We were impressed."